Privacy Policy
Welcome to the bigbrofashionwear.com website (the "Site") operated by Classmark Clothing. We value our customers and respect your privacy, and recognize that we must maintain and use your personal information responsibly. We have created this privacy policy (the "Policy") to demonstrate our firm commitment to your privacy and security, and to advise you about the collection, use and disclosure of personal information provided in store, by mail or at the Site. The Policy also provides you the ability to "opt-out" of providing personal information that you do not wish to provide and to request access, change or remove personal information already collected. We will not collect, use or disclose your personal information other than in compliance with the Policy unless we have provided you with a more specific and separate privacy statement to obtain your distinct consent to other practices or for other purposes.
By providing any personal information acquired during visitors' and customers' visits to the Site and/or visits by accessing and using the Site or Classmark Clothing micro-sites used in connection with contest and promotional offers, you hereby consent to the collection, use and disclosure of your personal information as described in the Policy. You are responsible to ensure that your access to the Site and material available on or through it is legal in each jurisdiction in or through which you access or view the Site or such material.
The terms "we", "us", and "our" used in the Policy refer, collectively, to Classmark Clothing. and its affiliates, divisions, successors and assigns and their respective employees (collectively, "Classmark Clothing. Affiliates").
Any time you provide us with personal information, such as when you place an order, enter a contest, complete a ballot, or introduce or post any text, image, video, audio, or any information, content or other materials including personal information through the Site or any other Classmark Clothing. website including any of our social networking websites and web pages such as Facebook, Twitter or Instagram, or otherwise provide personal information to us (including via mail or e-mail in regular correspondence), it may be collected, used and disclosed by us for various purposes as described herein.
Moreover, with your consent or to the extent otherwise permitted under applicable law, the following information is automatically obtained and compiled every time you visit the Site: your Internet protocol (IP) address and the domain name registry information associated with that IP address; identification of your Internet browser, operating system and hardware platform you are using; the date and time of your visit; the name and address (URL) of the web page you viewed immediately prior to accessing the Site; your entire query (if any) that was entered into a search engine which led you to the Site; and any other "click stream" data. This information is stored in our log files.
Additionally, if legally permitted, the complete record of your actions at the Site, including all pages visited, the time spent on each page, the information sent or received and the names of all files uploaded or downloaded may be collected. This tracking information may be compiled by us in the aggregate and made available to third parties, such as Google and Meta, primarily to identify demographic data regarding our customers, but also for those third parties’ own purposes of performing and improving their analytics and/or advertising services to other organizations.
As previously stipulated, we will also collect personal information from you when you provide your personal information to us, such as by making an order, completing an entry form to participate in a contest, ballot, promotion or survey, whether online or at one of our retail stores, by signing up for our newsletter (if any), by communicating with us by telephone, e-mail, by setting up a user account and password, logging in as a registered user of the Site and providing information in your account(s), or by introducing or posting any text, image, video, audio, or any information, content or other materials through any of our social networking websites and web pages such as Facebook, Twitter or Instagram. As a result of these actions, you might supply us with personal information, such as your name, date of birth, e-mail and postal addresses, telephone number(s), credit card information, product interest information, body measurements and financial information and in certain circumstances, your comments, suggestions, ideas, opinions and individual preferences.
In light of the importance of protecting children's privacy, we do not intend the Site for child audiences, and we do not collect, process or use on the Site any information relating to an individual whom we know to be under 14 years old without the prior, verifiable consent of his or her parent or other legal representative. If a parent or guardian discovers that his or her child has provided us with personally identifiable information, such parent or guardian has the right, upon request, to view the information provided by the child and/or to require that it be deleted from our records. In such a case we ask that the parent or guardian of the child contact us at the contact information provided in the "Contact Us" section below for such purpose.
In order to better serve you, we may, with your consent and where permitted under applicable law, combine information you give us online, by telephone or in writing about your product interests. We may also combine these with readily available demographic information in order to enable us to communicate with you, by telephone (including by way of automated dialing answering device), e-mail, mail or otherwise, about our products, services, surveys, promotions, special offers, and contests. We also collect this information in order to:
(i) process your order and answer questions about the status of your order;
(ii) develop, improve, and provide our products and services and manage our business;
(iii) compile information related to loyalty and earned rewards points programs which we may establish from time to time and to which you may be entitled to in respect of your on-line product purchases; and
(iv) Enable us to meet applicable legal and regulatory requirements.
For example, we may use your personal information to complete merchandise purchases and returns. We may also use personal information to contact you when necessary, such as when a delivery may be delayed or when a product is out of stock. In addition, and with your consent, we use personal information to notify you about products or services, promotions and special offers in which we believe they may be interested.
We may also request additional information, such as, buying preferences, or age, also known as demographic and profile data, though this information is optional and never required for you to place an order or make a purchase. If you provide the additional information, we may use this data to improve the Site and enhance your shopping experience.
With your consent, or to the extent otherwise permitted under applicable law, we may also use information collected from the Site to measure interest in the various areas of the Site, to ensure that links on the Site facilitate easy navigation and to help make the Site more interesting and informative. Except as described in the Policy, any information that we disclose to third parties is done in the aggregate and is used primarily to identify demographic data regarding our customers in general.
We will not disclose your personal information to any third party without your prior consent, other than as provided below: In the event of a sale of all or substantially all of our business or another similar transaction (such as a sale of a division or business unit), we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the sole purposes of evaluating and/or effecting a proposed transaction or, following the closing of such transaction, for operating and managing the affairs of the acquired business, or for other purposes identified in the Policy.
We may transfer personal information to third-party service providers and professional advisors for processing on our behalf (such as fulfillment services, technical support, delivery services and financial institutions) pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information and in compliance with applicable law. These third parties are only provided with the personal information necessary to perform their specific service. You acknowledge that, some of our third-party processors may be located in Canada, UK and EU countries, and therefore that your personal information may be processed and stored outside of USA, including in the Canada, UK and other EU countries that mentioned countries federal or state governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your personal information under the government laws of mentioned countries.
We reserve the right to disclose your personal information as required by law, in response to legal or regulatory process and law enforcement requests by government authorities that have asserted a lawful right to access such information, to our legal counsel, or as necessary to protect the property, interests and rights of Classmark Clothing. and any Classmark Clothing. Affiliates.
You always have the right to direct us not to share your information with third parties (see "How do I exercise my choices about the collection, use and disclosure of my personal information?" below).
You have the choice simply not to submit any personal information to us, however this may limit our ability to serve you as it may prevent you from purchasing items from the Site or participating in our contests. You may also choose only to submit information constituting required fields when making purchases or completing contest entries. In addition, you may choose to limit how we use your personal information by not allowing us to share such information with third parties by e-mailing us at the contact link below.
In the event that you have already consented to the collection, use and/or disclosure of your personal information, you may subsequently "opt-out" at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us as described in the section entitled "Contacting us" below, or by following the "opt-out" instructions provided in the promotional materials sent to you. Our Privacy Officer will also be able to provide you with more information regarding the implications of withdrawing consent.
In respect of requests not to receive promotional communications from us, please be sure to include your full name, address, telephone number and any e-mail address you used when you signed up or entered a contest on the Site, registered with or made a purchase from us. It may take up to ten (10) calendar days two (2) weeks to process your request, during which period you may continue to receive communications from Classmark Clothing. or Classmark Clothing. Affiliates. If you prefer not to receive promotional information from Classmark Clothing., please follow the unsubscribe instructions set out in the Policy or in the respective privacy policies and/or communications of the Classmark Clothing. Affiliate.
You are entitled to request access to, and, if inaccurate, request the correction of your personal information collected by us. In order to make such a request, please contact our Privacy Officer in writing (see "Contacting Us" below).
Classmark Clothing. Will remove any of your personal information from our database within a reasonable period of time pursuant to a written request from you, except for information that we are legally required to retain or process, such as for tax compliance purposes. In the event such request is sent by e-mail, please identify your full name and please type "remove registrant" in the subject line of your e-mail.
To obtain additional information on our privacy policies and procedures, please contact our Privacy Officer at support@bigbrofashionwear.com
We will keep your personal information only as long as is reasonably necessary for the purposes for which we have collected it (as described in the Policy) or such longer period as may be required or permitted by applicable law.
We take great care in trying to maintain the security of personal information we have collected. We have adopted physical and technological processes and procedures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Within our organization, only those employees, mandatories or agents having a need to access your personal information to perform their tasks will be granted such access. Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data, we take reasonable precautions to prevent such occurrences.
TCPA (Telephone Consumer Protection Act) Compliance:
Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELPS to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
GDPR (General Data Protection Regulation) Compliance:Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.